Utilities

Any corporation that relies on large, distributed networks of active devices needs to be able to correlate status information and so determine “service” health.

Traditional management systems are designed to detect and report alarm conditions - they do not have the capacity or capability to examine intelligently these various alarm conditions to establish the likely cause of the failure.

Thus, the control room of a utility organisation would be presented with a sea of ‘red’ screens, highlighting events and alarms. Theirs is the unenviable task of correctly identifying the root cause of the problem, prioritising its resolution, attempting to minimise both financial and customer impact and most probably fielding support calls reporting the problem or establishing the progress of its resolution!  With a high workload and problems that rarely occur in isolation, effectiveness of resolution in terms of time and effort is critical.

Sidonis|StateWise^® is ideally suited to supporting such a challenge, ensuring that the business is not compromised by lack of visibility of the health of its realtime infrastructure.

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